Ruby Cleaners in Seattle, Washington

Dropped off cloths and was given a receipt for the cost which I already thought was high. My partner picked up my dry cleaning and was charge $30 more. The owner would not reimburse us for the overcharge even though she admitted it was her mistake. Will never go to such a dishonest place again.

Today I went to pick up my girlfriend's dry cleaning (see review by Kathrine M). Gave the woman there my card, she ran it, and I walked out and called Kathrine to let her know I had her clothing. I happened to mention that it seemed expensive ($75) and she told me it should have been $50 and immediately texted me a photo of the ticket - which was indeed for $50. I walked right back in and asked for a refund. The woman, in her broken English, admitted to making a mistake but - get this - the mistake she claimed to have made was that she should have charged us even more and by charging us $75 she was giving us a deal. When confronted with the original ticket for $50 she just shook her head and said sorry - refusing to offer a refund. Had we been told the price was $75 or more to begin with we would have taken our dry cleaning elsewhere but she refused to honor the stated price. She then back peddled and said she didn't know how to issue a refund with the credit card machine (!?!?) and didn't have $25 cash either. At this point I tried to reason with her by asking if lost business and bad Yelp reviews were really worth $25 and she told me to go ahead and write a bad review... So here it is... I can see I'm not the first to write one either. My advice: don't do business with this snake.